BRING OUT YOUR X-FACTOR: NETWORK AND NEGOTIATE WITH CUSTOMERS

Body

Trainees get to understand how to attend networking event, build rapport and establish relationship with customers. Trainees learn to resolve differences and build a common ground; connecting and following-up to retain customers

Course Outline
  • Define customers Knowing the essentials to networking
  • Be selective in networking event
  • Preparing for the networking event
  • Who would you like to meet?
  • Techniques to establish relationship
  • Review on the potential customer
  • Follow-up to extend relationship
  • Achieve a win-win negotiation
  • Offer referrals to customer
  • Resolve conflicts and establish a common ground
  • Retain customers
  • Reaching out for customer’s referrals
Price
SGD200.00