BRING OUT YOUR X-FACTOR: COMMUNICATING WITH THE MANAGEMENT

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At the end of the course, employees will be able to communicate better with their Management; employees learn to open up themselves and voice out to improve communication in the workplace; they will learn about providing feedback and improving the work productivity together with the Management.

Course Outline
  • Communicating with supervisors, managers and higher seniority
  • Why the need? Common issues of communication
  • Phrasing and tone
  • Feelings and expression
  • Body language and gesture Barrier block
  • Perceptual differences¬†
  • Pressing for time
  • Complex hierarchy organisation
  • Memory retention Providing feedback
  • Performance report
  • Suggestions box
  • Emails Resolve the issues
  • Clarify work and tasks
  • Paraphrasing Communication and expectations
Price
SGD160.00